Connect USB Cable

Connects the USB cable.
The connection method depends on the operating system of the device (PC/smartphone/tablet) you are using.


Refer to the section that corresponds to your operating system.

Windows

iOS

Android

Windows

To print from a Windows PC or tablet, please connect by following the steps below.

Caution

Before connecting the USB cable, make sure the Windows driver has been installed.
If the USB cable is connected and the driver is not installed, the operating system may not properly recognize the printer.

Setup - Install Driver -Windows-

1. Prepare a USB cable

  • Use the USB cable (A-B) included with the printer.
    • Port on printerUSB-B
    Port on deviceUSB-A

2. Connect the USB cable to the printer

  • Connect the USB cable to the USB-B port of the printer and then secure it with the cable hook .
  • For instructions on removing the cable hook, refer to How to remove the USB cable hook.

3. Connect the USB cable to the PC/tablet

  • Connect the other end of the cable to the PC/tablet.

4. Wire the USB cable

  • There are 4 cable outlets to the right/left/back, and it can be wired according to where the device is placed.

Note

  • Make sure the USB cable is properly wired through the cable outlets so that the device does not tilt when it is set up.
  • If the connection is made to the USB-B port, the device cannot be charged from the printer.
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    iOS

    To print from an iPad, iPhone or iPod touch, please connect by following the steps below.
    iPad, iPhone or iPod touch devices that use a Lightning connector are supported.

    Caution

  • For the Lightning cable, please use a genuine cable manufactured by Apple or one that is MFi certified.
    In the case that a Lightning cable that is not MFi certified or an extension cable is used, data transfers and charging may not work properly.
  • If a Windows, Android or another device is connected to the USB-B port at the same time, the iOS device will not be able to communicate with the printer and the device will only be charge (at a maximum of 0.5A).
  • In order to print from iPhone, iPad or iPod touch the application being used must support the Star Micronics printer.
  • Do not disconnect the Lightning cable until the iOS device recognizes the printer. If you unplug the Lightning cable immediately after connecting it, iOS device may not recognize the printer even if you reconnect it. In this case, turn off the printer and turn it on again.

    • 1. Prepare a Lightning cable

    • Use a Lightning cable that is commercially available or one that is included with your smartphone/tablet.
      • Port on printerUSB-A
      Port on deviceLightning

    2. Connect the Lightning cable to the printer

    • Connect the Lightning cable to the USB-A port of the printer and then secure it with the cable hook .
    • For instructions on removing the cable hook, refer to How to remove the USB cable hook.

    3. Connect the Lightning cable to the smartphone/tablet

    • Connect the other end of the cable to the smartphone/tablet.

    4. Wire the Lightning cable

    • There are 4 cable outlets to the right/left/back, and it can be wired according to where the device is placed.

    Note

  • Make sure the Lightning cable is properly wired through the cable outlets so that the device does not tilt when it is set up.
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    Android

    To print from a Android tablet or smartphone, please connect by following the steps below.

    Caution

    When performing USB communication with a device equipped with USB micro-B, it is necessary to use a USB adapter.
    Some devices may not support the use of a USB adapter. Be sure to perform full operation checks in advance before using.

    1. Prepare a USB cable and USB adapter (if necessary)

    • Prepare a USB cable and USB adapter (if necessary) according to the connector of your smartphone/tablet.
      • Port on printerUSB-B
      Port on deviceOne that matches the device that is used
      USB adapterPrepare if necessary

    Connection example

    • Using a USB cable that is commercially available or one that is included with your smartphone/tablet

    • Using the USB cable (A-B) included with the printer

    2. Connect the USB cable to the printer

    • Connect the USB cable to the USB-B port of the printer and then secure it with the cable hook .
    • For instructions on removing the cable hook, refer to How to remove the USB cable hook.

    3. Connect the USB cable to the smartphone/tablet

    • Connect the other end of the cable to the smartphone/tablet.

    4. Wire the USB cable

    • There are 4 cable outlets to the right/left/back, and it can be wired according to where the device is placed.

    Note

  • Make sure the USB cable is properly wired through the cable outlets so that the device does not tilt when it is set up.
  • To transfer data between the Android device and printer, connect the cable to the USB-B port of the printer. If it is connected to a USB-A port, the device will only be charged.
  • If the connection is made to the USB-B port, the device cannot be charged from the printer.
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    How to remove the USB cable hook

    The USB cable hook can be removed by pressing the part indicated in red below.

    Access Point Mode - Self-Printing sample Return to link source
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