Connect Tablet/PC

Connect mPOP with a tablet or a PC.

Check the name of the device beforehand

Depending on the product, the "Device Name" displayed when pairing is different, and can be checked via [Dev Name] of ***Bluetooth Information*** printed via Self-Printing.

iOS

The following steps must be performed after the power of mPOP has been turned on. Turn power on

1. Turn Bluetooth on

  • Open the setting screen of the tablet and select Bluetooth.
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  • Turn Bluetooth from Off to On.
  • Select "STAR mPOP-xxxxx" from Devices.
    If the device name was changed, then select the device name that it was changed to.
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  • If you are unable to connect, please refer to FAQ - Cannot connect the tablet.

2. Confirm that it has connected.

  • When connection is completed, "Connected" will be displayed next to the device name.
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Change [New Pairing Permission] setting from ON to OFF.

  • Change the following setting to strengthen security by preventing unauthorized connection from tablets other than that connected.
  • Start "mPOP Utility" and display [Settings]-[Bluetooth Setting].
    Turn [New Pairing Permission] setting from ON to OFF, and tap [Apply].
    For details of "mPOP Utility", refer to Use App.
  • Important notes when [New Pairing Permission] is set to OFF

  • When [New Pairing Permission] is set to OFF, because it is in a state where security is increased, re-pairing with already connected tablets and new pairing with other tablets are not allowed.
  • If [New Pairing Permission] is set to OFF, do not go to the [Settings] screen for the already connected tablet and perform "Forget Device".
    If you accidentally delete the device, then perform Initialize Bluetooth and re-pair the tablet again.
  • If you wish to perform a new pairing, then change the [New Pairing Permission] setting from OFF to ON in the "mPOP Utility" [Settings]-[Bluetooth Setting] and tap [Apply].
    For details of "mPOP Utility", refer to Use App.
  • Android

    The following steps must be performed after the power of mPOP has been turned on. Turn power on

    1. Turn Bluetooth ON

    • Open the setting screen of the tablet.
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    • Select Bluetooth.
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    • Turn Bluetooth from Off to On.
    • Select "STAR mPOP-xxxxx" from the list of devices.
      If the device name was changed, then select the device name that it was changed to.
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    • If you are unable to connect, please refer to FAQ - Cannot connect the tablet.

    2. Confirm that it has connected.

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    Change [New Pairing Permission] setting from ON to OFF.

  • Change the following setting to strengthen security by preventing unauthorized connection from tablets other than that connected.
  • Start "mPOP Utility" and display [Settings]-[Bluetooth Setting].
    Turn [New Pairing Permission] setting from ON to OFF, and tap [Apply].
    For details of "mPOP Utility", refer to Use App.
  • Important notes when [New Pairing Permission] is set to OFF

  • When [New Pairing Permission] is set to OFF, because it is in a state where security is increased, re-pairing with already connected tablets and new pairing with other tablets are not allowed.
  • If [New Pairing Permission] is set to OFF, do not go to the [Settings] screen for the already connected tablet and perform "Forget Device".
    If you accidentally delete the device, then perform Initialize Bluetooth and re-pair the tablet again.
  • If you wish to perform a new pairing, then change the [New Pairing Permission] setting from OFF to ON in the "mPOP Utility" [Settings]-[Bluetooth Setting] and tap [Apply].
    For details of "mPOP Utility", refer to Use App.
  • Windows

    The following steps must be performed after the power of mPOP has been turned on.
    Turn power on

    Windows 10

    1. Pairing with printer

    • Open [Settings], select [Devices] - [Bluetooth & other devices].


    • Turn Bluetooth On.

    • Select [Printers & scanners] - [Add a printer or scanner].

    • Select the desired device name (STAR mPOP-XXXXX), and click or tap [Add device].
      If the device name was changed, then select the device name that it was changed to.

    • If you are unable to connect, please refer to FAQ - Cannot connect the tablet (cannot pair up with Bluetooth).

    2. Confirm that it has connected

    • When connection is completed, "Connected" will be displayed.

    Note

    After a while, "Driver is unavailable" will be displayed, however, pairing is completed.

    3. Confirm the virtual COM port

    • The virtual COM port is required when creating a printer queue using "Printer Software for mCollection".
      For details of "Printer Software for mCollection", refer to Using the software.
    • Open the control panel from the start menu, start "Devices and Printers". Select the desired printer, right click and select the "properties"
    • Confirm the connected virtual COM port on the "Hardware" tab.

    The device name created here cannot be used for the destination specified when printing from a Windows application. Create a separate printer queue using "Printer Software for mCollection".
    For details on "Printer Software for mCollection", refer to Using the software.

    Windows 7/8/8.1

    1. Pairing with printer

    • Open the control panel from the start menu.
    • Start "Device and Printers" and click [Add a device].
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    • Select the desired device name (STAR mPOP-XXXXX), and click or tap [Next].
      If the device name was changed, then select the device name that it was changed to.
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    • Pairing is then performed.
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    • If you are unable to connect, please refer to FAQ - Cannot connect the tablet (cannot pair up with Bluetooth).

    2. Confirm that it has connected

    • When pairing is completed, the name of the device added will be displayed in "Devices and Printers".
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    3. Confirm the virtual COM port

    • The virtual COM port is required when creating a printer queue using "Printer Software for mCollection".
      For details of "Printer Software for mCollection", refer to Using the software.
    • Select the desired printer, right click and select the "properties"

    • Confirm the connected virtual COM port on the "Hardware" tab.

    The device name created here cannot be used for the destination specified when printing from a Windows application. Create a separate printer queue using "Printer Software for mCollection".
    For details on "Printer Software for mCollection", refer to Using the software.